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One-Third
of U.S. Online Workforce under Internet/E-Mail Surveillance
Andrew
Schulman, 7/9/01
Privacy Foundation
Inexpensive
Technology Drives Employee Monitoring: A new Privacy Foundation
study finds that 14 million employees in the U.S. have
their Internet or e-mail use under continuous surveillance
at work. Worldwide, the number is estimated at 27 million,
about one-quarter of the global online workforce... [Full
Article]
Dealing
with Deviants on Your Network
By Ellen Messmer
Network World, 03/31/03
Network logs of Internet activity at MassMutual Financial Group indicated
a top executive was spending much of his time in chat rooms, where he
claimed to have molested his 12-year-old daughter. That discovery by
the IT department and its security team triggered a rapid investigation
with help from local law enforcement that culminated in the executive's
dismissal. It also led to the unraveling of the executive's family after
investigators interviewed his daughter. The investigators came away convinced
he hadn't molested her, but was hooked on a sick fantasy that was consuming
his life... [Full
Article]
"I
have been using iPrism and
am very pleased with its performance. iPrism has proven very
effective in our corporate environment at blocking/monitoring
internet content, as well as providing reporting to the department
and plant managers for which they use as a tool in the management
of their staff."
Patrick O'Donnell
Senior Systems Specialist
Paulo Products Company
Supreme
Court Upholds Library Net filters
Vote is 6-3
By Paul Roberts, IDG News Service June 23, 2003
The U.S. Supreme Court voted 6-to-3 to uphold a law requiring the use
of Internet filtering technology at public libraries that receive federal
funding... [Full
Article]
Enterprise
Networks / Applications
Backspin: Sex, likely lies and
software
By Mark Gibbs
Network World, 01/28/02
"The
patterns in people's language change when they are uncertain or lying.
We can compare basic patterns in words and grammatical structures vs.
benchmarks to detect likely lies." -- Peter Dorrington, business solutions
manager at SAS, quoted in the London Financial Times, Jan. 20....
The
product, which SAS announced on Jan. 21 under the name Text Miner,
can sift through e-mail and text files to "identify trends and
create more actionable results for management." What is really
interesting is that it heralds a new age in employee monitoring.
To date, e-mail monitoring has been, in the main, about blocking
dirty words and verboten URLs. There have been attempts at detecting "adult" pictures
in e-mail, aka "fleshspotting," but I've heard of nothing that
is really worth using.
Anyway, the whole idea of paying attention to tone, context and intention
in e-mail is wild. Usually we've just looked for and acted on the anomalies
- you know, the accountant who was running a spam factory sending out
a million messages per day whom you detected because he got more than
his usual quota of "bounces" in a week. But now we can know when our
people are lying in messages traveling up and down the corporate hierarchy,
as well as when we're lying to our customers and when our customers are
lying to us. And the guardians who run the detection software will know
all kinds of interesting things (IT Tech No. 1: "Hey, you know Bill in
Engineering? He's cheating on his wife again - the detector says so." IT
Tech No. 2: "Same old - give him the usual blackmail price. He's a good
customer.")...[Full
Article]
Civil
Liberties in Cyberspace
When does hacking turn from an exercise of civil liberties
into crime?
by Mitchell Kapor
published in Scientific American, September, 1991
On
March 1, 1990, the U.S. Secret Service raided the offices of Steve Jackson,
an entrepreneurial publisher in Austin, TX. Carrying a search warrant,
the authorities confiscated computer hardware and software, the drafts
of his about-to-be-released book and many business records of his company,
Steve Jackson Games. They also seized the electronic bulletin-board
system used by the publisher to communicate with customers and writers,
thereby seizing all the private electronic mail on the system. The
Secret Service held some of the equipment and material for months, refusing
to discuss their reasons for the raid. The publisher was forced
to reconstruct his book from old manuscripts, to delay filling orders
for it and to lay off half his staff. When the warrant application
was finally unsealed months later, it confirmed that the publisher was
never suspected of any crime...
Like
a growing number of businesses, Steve Jackson Games operated
an electronic bulletin board to facilitate contact between players
of its games and their authors...
Law
enforcement officers apparently became suspicious when a Steve
Jackson Games employee -- on his own time and on a BBS he ran
from his house -- made an innocuous comment about a public domain
protocol for transferring computer files called Kermit. In addition,
officials claimed that at one time the employee had had on an
electronic bulletin board a copy of Phrack, a widely disseminated
electronic publication, that included information they believed
to have been stolen from a BellSouth computer. The law
enforcement officials interpreted these facts as unusual enough
to justify not only a search and seizure at the employee's residence
but also the search of Steve Jackson Games and the seizure of
enough equipment to disrupt the business seriously. Among
the items confiscated were all the hard copies and electronically
stored copies of the manuscript of a rule book for a role-playing
game called GURPS Cyberpunk, in which inhabitants of so-called
cyberspace invade corporate and government computer systems and
steal sensitive data. Law enforcement agents regarded the
book, in the words of one, as "a handbook for computer crime."...
[Full
Article]
Song-Swapping
FAQ
By
Frank Ahrens
The Washington Post Wednesday, September 10, 2003; 1:30 PM
Earlier this summer, a court ruled that Internet service providers, such
as Verizon, must turn over the names and addresses of customers who the
RIAA believes are violating copyright law by sharing songs. RIAA
investigators search song-sharing Web sites, such as Kazaa and Grokster,
looking for song titles and artists. When the RIAA finds a customer
with a significant number of song files, it begins a download, which
includes the customer's Internet service provider information, identifying
the customer's ISP as, say, Verizon. Then, the RIAA gives the customer's
screen name to the ISP, which must reveal the name and address of the
customer. The RIAA serves the ISP with a subpoena and the customer
with a lawsuit...
The
RIAA doesn't know who in the household is sharing songs so it
is suing the Internet account holder. The RIAA says it doesn't
care who it sues, it just wants the song-sharing stopped...
Monday's 261 lawsuits were only the first of what the RIAA promised would
be thousands in the coming months. And don't believe claims of song-sharing
Web sites that say you will trade anonymously. Some of the defendants
in Monday's suits used services that promised anonymity... [Full
Article]
Facing
the Consequences
By Michael Osterman
Network World Messaging Newsletter, 04/15/02
Regarding a government employee,
... I was caught having a Christmas greeting screensaver my family had
sent me on my computer at work. An investigation was started, and every
one of my e-mails and Internet sessions was delivered to my manager.
While no improper material was found, my manager discovered that I had
inquired about digital cameras for personal use. My defense was that
I was new to the organization and my former employer encouraged employees
to use the Internet and e-mail as a learning exercise.
The
result of this infraction was that my rank was reduced by one
grade, my salary was reduced for three months, and I am on probation
for three years. Further, I am now recognized as a ‘trouble’ employee,
I must remain with my current manager until I retire, there will
be no chance for advancement because of the stigma of being a
problem employee and because other managers don’t want to take
the risk of hiring such an employee, and my manager now micromanages
me. Prior to my infraction, my record was clean. It is like I
have leprosy...[Full
Article]
Addamark
Builds a Log Watcher
By Michael Osterman
Network World Messaging Newsletter, 08/14/03
Addamark’s
system would be useful for administrators who wanted to
correlate messaging activity with other types of activity
within a company. For example, administrators could
correlate employees’ use of the messaging system with use
of other enterprise systems to understand how these systems
were used together. They could correlate messaging
system activity on weekends with log data from entry door
card-locks. Or they could analyze the use of instant
messaging and e-mail to gain a better understanding of
how both systems are used... [Full
Article]
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